In case you need help with anything related to the Virgin Pulse platform or your experience in using it, you can always contact us through two available member support channels: email or phone.
Contact us via Email
It is possible to reach out to us directly at firstname.lastname@example.org.
Contact us via Phone
Bank of America members can reach out to our call center at 833-525-5788 (India teammates: call 000.800.0401794) and one of our agents will happily assist you. | 8:00am-9:00pm EST Monday-Friday
*Note: If our lines are busy, after 30 seconds of waiting on hold, you will have the option to request a callback. If you choose to, the first available agent will call back your phone number.