How to contact Virgin Pulse Member Services Support?
In case you need help with anything related to the Virgin Pulse platform or your experience in using it, you can always contact us through two available member support channels: phone or email.
Contact us via Email
It is possible to reach out to us directly at boa.support@virginpulse.com.
Contact us via Phone
Bank of America members can reach out to our call center at 833-525-5788 (8:00am-9:00pm EST Monday-Friday) and one of our agents will happily assist you.
*Note: If our lines are busy, after 30 seconds of waiting on hold, you will have the option to request a callback. If you choose to, the first available agent will call back your phone number.