US Wellness FAQs
- Why should I participate in the 2024 U.S. Wellness Activities?
- What are the three voluntary 2024 U.S. Wellness Activities?
- How do I register and log in to My Wellness?
- When can I start completing my 2024 U.S. Wellness Activities?
- When is the deadline to complete and submit the 2024 U.S. Wellness Activities?
- What happens if I miss the voluntary wellness activities deadline?
- What is the health questionnaire?
- Where do I find the health questionnaire online?
- When can I complete the health questionnaire?
- What type of visits count for completing the health screening wellness activity?
- Will my health screening be covered at 100% if I go to my doctor?
- What is the difference between a health screening and a primary care visit/annual physical?
- Where do I get the form to complete my health screening at CVS MinuteClinic®?
- What happens if I (or my covered spouse or partner) fail the health questionnaire or health screening?
- If biometrics from my health screening are incorrect, how do I have them corrected?
- What is the third voluntary Wellness Activity – the attestation?
- I don’t have a primary care provider, how do I find one?
- How do I find a primary care provider who is accepting new patients?
- Where can I view my health screening results?
- How can I check my voluntary wellness activities completion status?
- I've completed my health questionnaire and/or health screening, but it’s still showing incomplete. What do I need to do?
- Who gets a copy of my health questionnaire, screening results or attestation?
- If I am pregnant or have a medical condition, am I required to complete and submit all three voluntary Wellness Activities to be eligible for the wellness credit?
- How do I reach My Wellness Member Services Center if I have a question?
- Why do I need to provide my username and password when accessing the Virgin Pulse mobile application, but not when accessing from my work computer?
- My spouse or partner and I share an email address. Why can’t we both use the same email address for our profiles on My Wellness?
- How do I reset my password on My Wellness?
- What happens to my My Wellness account if I leave Bank of America?