US Wellness FAQs for COBRA Participants
- What are the U.S. Wellness Activities?
- Is my health information confidential, and how is it shared?
- How do I register and log in to the My Wellness platform?
- How does my spouse or partner get access to the My Wellness?
- How do I check the completion status of my wellness activities?
- How soon can I schedule my screening? How soon can my spouse or partner schedule his/her screening?
- What type of physician visits count for completing the health screening activity?
- Will my health screening be covered at 100% if I go to my doctor?
- Where do I get the form to complete my health screening at CVS MinuteClinic®?
- Where can I view my screening results?
- I've completed my questionnaire and/or screening but it’s still showing incomplete. What do I need to do?
- If biometrics from my health screening are incorrect, how do I have them corrected?
- How do I reset my password?
- How often do I have to change my password?
- I've noticed that the mobile app and website time out periodically?
- How do I find my person number?
- I am not currently enrolled in a Bank of America medical plan in 2023 but I plan to enroll/have enrolled for 2024. Can I start my 2024 U.S. Wellness Activities immediately.?
- What is the Virgin Pulse Member Services phone number and Member Service hours?
- What is the Alight GHR phone number and service center hours?
- What is the Kaiser Permanente Rewards phone number and support center hours?
- What is the Quest Diagnostics phone number and service center hours?